Like it? Love it? Let us know! We want to hear from you about your experience shopping at Breakaway. We pride ourselves on offering the best customer experience in our stores. From the quality of the products, to the full-service delivery of a new grill or heating product, to the helpfulness of our expert grillologists, tell us what you think. Check us out at any of the below review websites.
Went to Breakaway looking for a certain grill – the staff was very helpful in explaining the differences and pricing. We purchased the Genesis Spirit II. Wasn’t in stock and was on order to come in, in a week but actually had it delivered the week before. They also took away the old one which was awesome because it was a monster. Delivery and take away was flawless and setup was provided by two friendly and professional individuals. I recommend going to Breakaway for your next grill or supplies!
Went there looking for a good selection to replace the aging two burner Weber and ended up with a nice five burner Baron. They had it assembled and at my house within about an hour! Took away the old one. You may find a slightly better price at a big box store but this was top shelf service from top to bottom, and they’re local.
Absolutely amazing people! Went to the store and got caught up just talking with the man and woman who run it while deciding on a grill. Picked out a grill and was expecting to have to bring it back to assemble it. They assembled it, delivered it, gave us a full tank of propane, and took our old grill without us even asking! The delivery guys Leon and Dale were incredibly nice guys and were very quick with everything! Overall best experience I’ve ever had purchasing a grill.
Very nice people. I went there at 915am, bought a grill and it was delivered at 11am by a Mr. Leon Weber who took my old Weber away.
The gentleman who assisted us was very knowledgeable about each grill we were looking at. We never felt we were rushed or pushed into a decision. Also, our grill was delivered when we were told it was going to be, and the delivery person made sure it was working properly before he left. You cannot beat the service at a small business! We would highly recommend Breakaway.
From start to finish our experience with the staff at Breakaway was exceptional. We purchased a Weber E335 Genesis II and were promised assembly, delivery, a new full tank of propane and removal of our old grill the next day. Leon and Paul, the breakaway delivery team, were incredible. They cleaned, adjusted and showed all functions on our new grill. Took the old grill and told a few jokes along the way. Could not be any happier with our experience and Breakaway has us as a customer for life.
Second grill purchased from them. Like dealing with local vendors. They are/were a pleasure to deal with. The grill was priced right, they delivered and set it up within 2 days and they took away the old grill.
This is the third grill we have purchased from Breakaway. Great price and great service! They delivered the new grill, checked to make it was working properly, and carted the old one away. Thanks — we’ll be back for the next one.
Great store with a great selection of grills and accessories. Lori Smith had excellent product knowledge. The delivery driver Leon and his assistant Jordane did a superior job with the set-up of the grill and explanation on how to use it for cooking and cleaning.
Sarah Rivers was so helpful in getting the best grill for my party. Her customer service skills are outstanding. I will use the South Dennis branch again. The delivery man Leon Weber was so good to me placing and the set up the grill. He made sure it was functioning and gave me a lesson on the correct way to light and use the grill. Thank you so much Sarah and Leon.
Bottom line purchased and had delivery in the set up in less than 2 1/2 hours. Couldn’t have asked for more. The two guys who set it up were most informative a pleasure to talk to and great at what they were doing!
The best place on the cape to buy a grille, just got our 3rd in 30 years. Salesperson was very knowledgeable and helpful. Delivery person was very pleasant and his name is even Weber??? Coincidence? Set it up, cleaned it, checked to make sure it worked and took away our old one.